Reviewer: Reggie

12/07/09

Pros:

Great support via chat (I don't think I've ever had to call them). Easy to use control panel. Never had a problem in over two years. Since Rackspace took over the quality of service has remained the same.

Cons:

No way to disable a website except to zero out the DNS for it. There is a feature to automatically bill my client's credit cards, but the site stays up if payment is not made. Wish there were more client managment features.

Other Thoughts:

I really like Mosso now RackSpace Cloud. The control panel is easy to use, but I'm not so crazy about it. I am beginning to wonder if there are less expensive yet reliable alternatives. Not because of issues with Mosso/Rackspace. Just curious if saving some $$ is possible.

Mosso charged $20/month for SSL capabilities for the first SSL cert. That is a bit high if you only have one site with SSL. It's a better deal if you have multiple sites with SSL. i'm not sure if Rackspace is doing that now though.

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